Last updated: 18/02/23

Who are we?

In this privacy policy, the terms ” we “, and ” us ” are used to refer to zap!.

The controller of your information for the purposes of the Data Protection Laws is zap!.

This Privacy Policy sets out how we collect, use, and store your personal information when you visit our website [https://zapkids.co.uk]. 

What personal information do we collect?

We may collect the following personal information from you when you visit our website:

  • Contact information: This may include your name, email address, and telephone number.
  • Demographic information: This may include your age, gender, and location.
  • Purchase information: This may include information about the products you purchase from us, such as your billing and shipping addresses.
  • Technical information: This may include information about your device, such as its type and operating system, and information about your use of our website, such as your IP address and browser type.

How do we use your personal information?

We may use your personal information for the following purposes:

  • To provide you with products and services: We may use your personal information to fulfill your orders and to provide you with customer support.
  • To improve our products and services: We may use your personal information to understand your needs and to improve our products and services.
  • To send you marketing communications: With your consent, we may send you marketing communications, such as newsletters and promotional offers, about our products and services.
  • To comply with legal obligations: We may use your personal information to comply with legal obligations, such as tax reporting requirements.

How do we store your personal information?

We store your personal information on secure servers in the United Kingdom. We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmitting or storing personal information is completely secure, and we cannot guarantee the absolute security of your personal information.

How long do we keep your personal information?

We keep your personal information for as long as is necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. When your personal information is no longer needed, we will delete it in a secure manner.

Your rights and control over your personal information

Under certain circumstances, you have the following rights in relation to your personal information:

  • Right to access: You have the right to request a copy of the personal information that we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccurate personal information that we hold about you.
  • Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer needed for the purposes for which it was collected.
  • Right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you have contested the accuracy of the personal information.
  • Right to data portability: You have the right to request that we transfer your personal information to another organization in a structured, machine-readable format.
  • Right to object: You have the right to object to the processing of your personal information in certain circumstances, such as when we are processing your personal information for direct marketing purposes.

If you would like to exercise any of your rights, please contact us at help@zapkids.co.uk.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of the Privacy Policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.