Standard Delivery
We offer delivery throughout the UK for a flat rate of £3.99 on all orders under £50. Orders over £50 qualify for free standard delivery. Please note that free delivery applies to the total cost of the order, after any discounts or promotions have been applied.
We aim to dispatch all orders within 2 business days of receiving them, and delivery times will depend on the shipping method selected at checkout. Standard delivery typically takes 3-5 business days, while expedited delivery options may be available at an additional cost.
Please note that delivery times may be impacted by factors outside of our control, such as severe weather or delays in the postal system. We’ll do our best to keep you updated on any delays or issues with your order, and we appreciate your patience and understanding.
If you have any questions or concerns about delivery, please don’t hesitate to contact our customer service team. We’re here to help!
Need further help?
Contact us using the live chat feature or email us at help@zapkids.co.uk for questions related to refunds and returns.